Wayfair First Responder Discounts July 2022

Easy online ordering and the item arrived 2 days early.

I have just had one of the best customer service to date!Thanks wayfair for your prompt replacement parts! I’ve had a fantastic experience...Davie

Received my picture after 3-4 days delay and it's better than expected. So apart from the delay this has gone well.

Sofa is lovely .thankyou.just found small split on seat cushion. Would have checked when delivery men were here. But they were not that friendly .dumped sofa in middle of floor and just walked out.very rude slamming my door against wall. Oh well at least my sofa here.

Having seen the plethora of poor reviews I wished I had looked prior to buying. My experience, however, was very good. I ordered a small computer table which arrived after a few days well packaged. It was just as described and quite easy to assemble. I can’t really ask for more.

3 to 4 stars but I have finally decided to give them 4:I ordered a dressing table from Wayfair 2 weeks ago. When the delivery arrived, I found that there were a couple of edges of the particle boards being chipped. As I believe the chips wouldn't be very visible, I didn't bother to ask for any replacement and so started to assemble it. When the assembly was nearly done, I found that there were at least 3 quite visible scratches on the surface of the drawer handle. I then used the chat function of Wayfair to communicate with a chat representative Martyna W., who was very responsive and helpful. After checking for a little while, s/he arranged a replacement of the handle which arrived today. I really appreciate her/his very good, efficient and customer-oriented attitude!My summary of this purchase experience with Wayfair:1. Product itself: Quality is just so-so. Certainly the best thing is their comparatively cheap prices. But they should improve their packaging, as I believe that most, if not all, the chips and scratches appeared because of poor packaging.2. Customer Service: Excellent, no matter on the chat representative's attitude and the replacement delivery speed.3. Website design: Much room for improvement. I tried to leave an appreciation message through their Suggestion webpage but was never successful to submit it.

Great products, fast delivery & excellent value for money.

I tend to be wary of buying on line but I have to say that having now made several purchases from Wayfair, each order has been handled efficientl, delivered efficiently and without disappointment when the items arrived.With such a vast range of interesting products, it saves traipsing in vain round endless shops and I'll certainly be using them again.

Excellent ordering process. Lots of communication during delivery. Good value. My item only took three days and it arrived packaged beautifully. Thank you Wayfair. I highly recommend.