The North Face First Responder Discounts January 2022

My package came in 7 days exactly like it said it would and I’m very happy with it, the colour on my item is a little different of what I ordered but is still very nice

Really comfortable clothing that was delivered pretty fast.

Stylish clothes, fast delivery

I’m guessing I’m one of the lucky ones but order placed delivered and received within the date that was given in fact it was early ... clothes spot on and the right sizes .. very happy .

They've really gone downhill these days when it comes to the quality of the product.

Went skiingWAS COLDNorthface make so so product. Maria.

I placed an order on Wednesday and the jacket was delivered the very next morning, less than 24 hours later. I didn’t pay any extra for postage as this was free, so very efficient service. Jacket is brilliant quality and bought at a bargain price. I would certainly buy directly from TNF again.

Great quality products but the Currier left my almost £300 shopping unattended outside of my house on the floor in a raining day:/ Absolutely unacceptable. I tried to contact customer service but it was impossible

Always love their products. Worth the price.

This review is for TNF BAGS not COATS.The backpacks are top quality, they are completely waterproof, and have saved my college books many times from the rain, lots of space and durable.

Absolutely fantastic customer service! Ordered a jacket over £100 buy couldn't get my discount, emailed customer service who replied the following day and I was refunded my discount by a very kind and professional gentleman by the name of Ivan. Will definitely use again, only negative was the jacket arrived 7 days after ordering instead of the advertised 3-5 days.

I bought an expensive Insulated Jacket but a few days after it arrived I noticed a small fault. I searched on Trust pilot for NorthFACE and to say I was then concerned was an understatement. Monday Morning I phoned and within 10mins I spoke to a genuinely helpful customer service representative that initiated a next day return/pickup. It was explained clearly that a refund could take up to ten working days after they receive the coat and authorise a refund. That’s exactly what happened, ten days I got an email informing me that a refund had been issued, then another 48hours it showed on my credit card. So my customer care experience has been very good even though the coat had a defect! The only negative I can say is that the original jacket I bought is now out of stock in not just my size but all sizes so I’m unable to repurchase it in that particular colour. I will buy from them again in the near future because they have shown themselves as being professional and on a whole they do make very good coats & insulated jackets.

I’m shocked that everything went so smoothly, I read the reviews on here after I’d ordered and panicked that everything was going to go wrong and I’d receive either the wrong size, the wrong item or nothing at all.I have to be honest and say that it was as smooth as silk, it was the right item and delivered when they said it would be. I also had a slight issue getting a discount code to work but their customer service team returned the difference to my credit card post sale.Absolutely spot on service for that jacket BUT I’m currently waiting for another coat and it’s not here yet (only 5 days so not concerned yet). If there’s any issues I’ll either update this review or write a new one.

Happy with the coat that arrived!! Everything perfect

Very happy with my purchase it comes in time in 5 working days.