Stubhub First Responder Discounts February 2023

The tickets are always reasonable.

Ordered 2 last minute tickets for a gig with stubhub after viagogo messed up my order. Tickets arrived very quickly with no hassle. I will be using them again

I purchased tickets for the Champions League in February. (Real-PSG), then i read the comments on this website and were very scared to be scamed by stubhub. So i went to the stadium when the gates opened, thinking that maybe i won't be able to come in, and i was allowed to come inside, so everything worked perfectly for me. So maybe i was lucky, i don't know...

I bought tickets for a football game that was canceled due to Hurricane Ida. StubHub contacted me to refund what I paid for the tickets PLUS 20% for my trouble. I didn't have to contact them, they contacted me!I am very happy with their customer service, have used them many times in the past, and will continue to do so.

I wish I had seen all these reviews earlier. Terrible experience. Bought tickets through StubHub for an event postponed last year due to COVID and rescheduled for this month. Decided to re sell tickets through StubHub, and they were purchased by someone else. When I went to post up the tickets to the buyer, they were nowhere to be found in my app, in any email in all of my folders, nothing. I tried to call StubHub to find out how to access the tickets, and the phone line says only to call if the event is within 24 hours. Now it's within 24 hours and I've been on call for 3 hours, and nothing. THIS IS A TERRIBLE COMPANY, DO NOT WASTE YOUR MONEY. I used to like this company and they had solid customer service. This is not true anymore.***************************Update: After the above review, I was never able to reach anyone on the customer service line, after waiting for 4-5 hours. Because I was unable to deliver the tickets I had bought through StubHub to the seller (also through StubHub), I was charged the amount of money the seller had paid for my tickets. I did reach out to the company via email as suggested. I was ultimately refunded the original cost of the tickets, as well as the charge from the aborted sale. While not an optimal outcome, I am glad the company contacted me and made good on their guarantee.

For the most part I have found StubHub tickets to be legitimate. I bought tickets and they were sent to me within a day even though the events were months away. HOWEVER they will charge you SO MANY FEES and the prices therefore end up so inflated it’s not even funny. Obviously I knew I couldn’t just cancel the order for these tickets since the original seller got the money for them and sent them to me. So I tried to resell them on SH. I bought 2 for $1400. In order to make that money back after seller fees, I had to list them for $2200 only to break even! On top of that, buyers pay huge fees as well. Stubhub is making a killing for only hosting a website, because based on the other reviews their guarantees and support aren’t great. I highly recommend buying & selling privately or on social media. There isn’t as much of a guarantee, but there are ways to protect yourself such as using paypal goods & services. Search “how to avoid ticket scammers” on twitter to avoid scams. Honestly I’ve been going through social media instead and it’s been fine. Lost $500 thanks to stubhub so I’d rather take my chances elsewhere.

I have always received my tickets quickly and efficiently through StubHub. While I'd prefer it if they had a way to see the prices in Canadian dollars, that is not a reason for me to stop using StubHub.

I’ve used stubhub for years had 1 bad experience which they made right.Just had another where they sold me theater tickets that they said on the day of the event weren’t available.Offered me double back in a coupon I accepted then tried to purchase tickets only trouble only ridiculous prices because of event day.Called them back asked for refund which they reluctantly gave.FF 1 month later tried to buy tickets but they closed my account unless I paid for the tickets come to find out they never refund my money,my wife god love her called Amex and disputed the charges thank gosh which got refunded through Amex.If you use stub hub only buy tickets that you can download instantly or else you’re rolling the dice.Funny thing is they’re only hurting themselves by blocking my account I spent over 3k with them last year. Just made 1st purchase with Ticketmaster fees much less. Tickets verified Goodbye stubhub

A must have and outstanding service.

Excellent, trustworthy and easy purchase.