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Elyane Grimes
2021-12-15 20:40:09

Learning to cook.....

I wish it was not so expensive but I love it so much I plan on using the heck out of it... I just did one last night that was so amazing..I could not believe that I had cooked it my self.. WOW!!!!! so freaking good. can not wait to order it again... Also bonus.. I am learning how to cook... LOVE LOVE LOVE IT..

Amber Cohoon
2021-12-15 17:03:14

We enjoy the meals and they are delicious and varied.

We enjoy the meals and they are delicious. I just have a few suggestions: 1. give your clients rewards, not just add free boxes to share (I have tried this but sometimes others don't want/need them and I don't get any rewards). 2. make sure the recipes make sense and when you have different steps it would be good to reference when it will be used later specifically. (ex. use half garlic (rest will be used in step 4.) There are times that the recipe leaves out steps and it is confusing. 3. sometimes the darker sauces are hard to read what they are labeled because it is black ink on clear plastic but the dark sauce obscures the name, so put a white label with the name or something so it is easier to read and distinguish between other sauces.Otherwise it is very good. The shipping and delivery have been iffy sometimes but overall a very good product.

Meghan T.
2021-12-06 07:32:38

Convenient and consistent weekly meal delivery

We jumped on the Hello Fresh train during quarantine season. We were nearing about a year last I checked. We enjoy it overall. In particular, anything "bulgogi" is our favorite.For a couple of weeks in a row during this long run of meals, there was a rough patch. It seemed every week something was wrong during this time: leaking meat, a rotten vegetable, something missing. Luckily, this was just a brief phase and things got back on track soon after. Hello Fresh promptly took care of our issues.For this reason and for the reason of their seemingly uninformed meal auto-selection (when you miss scheduling), I gave HelloFresh a 4 out of 5 stars.I would recommend it, for sure, but I do think they could make some improvements.

Jackson W
2021-12-04 04:52:48


Brilliant! These recipes are so easy I can make them. The best part is the learning experience that carries through my cooking practices. Will continue to be a customer!

DeAnna Savard
2021-08-27 16:20:36

Overall a refreshing new way to cook and eat

The food due to the heat waves has come in not the freshest, but HelloFresh has stepped up to make it right, whether it be credits towards my next box, or even throwing in an extra goody in my next box. Even with the produce sometimes not being up to par, the majority of the time the food is wonderful, and I am loving getting to make things I would not otherwise think of. The food goes a long way too, I get 2 meals each week and they last me 2-3 meals each.

Steve Hale
2021-08-18 01:32:08

Horrible people they are rip off…

Horrible people they are rip off artist, do not give them your credit card number.

2021-08-07 23:43:31

Mold isn’t convenient

We used hellofresh for about 4 months. The cons outweighed the pros for us. The problem is mainly inconsistency with the freshness of produce and missing ingredients. We would frequently receive vegetables that were crushed in the box, ripe with mold, or have items just straight up missing. Hellofresh isn’t convenient when you have to go to the store to buy replacements for moldy or missing food. That aside, it was nice to not have to worry about planning the meals ourselves. We decided to switch to a different meal kit service after so many spoiled boxes.

2021-08-03 22:55:54

Wish it was better

I really love what hello fresh has to offer. I like the meals, I love that I can skip weeks, and I love how it’s quick and easy. That being said in most of my boxes I have items that are bad quality or the meat packages are not sealed properly so when it goes in my fridge it leaks all over the place. Which is more of an inconvenience for me having to run to the store to get stuff that should have come in my box in good shape. They do credit my account for everything that is spoiled. Which is nice, but it just has happened way to often for me to want to keep this service after all my credits are used up. Hopefully it can get better.

TheGoogle User (BobFudge)
2021-08-02 19:44:34


Don't like how they advertise their promotions and than implement them, its confusing and seems deceitful. However I do enjoy the actual service. Although a lot of the produce is the same and tastes the same and I've heard some of it comes in rotten. The main course have not had any issues with yet, and the recipes are rather vague which is good and bad. Also sometimes they won't send you enough ingredients that complements the protein and only had enough for 2 of the protein when i had 4. Otherwise I enjoy the service and the cooking.

2021-07-26 18:06:57

Got a $40 off coupon from a friend to…

Got a $40 off coupon from a friend to try out for a month. The meats, produce, and recipe were great! Always on time delivery and everything was fresh. The kids and I love the recipes. They’re so easy and fast!

Annette Schlener
2021-07-24 19:07:02

The food is generally good

The food is generally good, sometimes not as fresh as it should be. I have ordered weekly for 3 months or a little longer know. They have missed placing some items from the menu in my box 3 different times now. A few times getting things that don't seem as fresh as it should be. I put them on hold for now, might look into another service. I really hate grocery shopping and planning out my meals.

2021-07-19 03:45:45

I truly do love this company

I truly do love this company. I'll be honest, I don't always have the money to keep my subscription going

2021-07-14 22:52:19

Good Flavors, But Not Worth It

The flavors are decent, and it is nice to only use what you absolutely need to, but I just don't find this service worth it. I'm using a discount code, and still find it expensive. First week in, and I have something missing, and I get a credit, but can't use it until my discount is used up. Not to mention the limp carrots. I will do another week since I can't cancel it, but it will be my last one.

Elizabeth Stockman
2021-07-08 17:00:15

Beware of extra charges

I've been using Hellofresh for a few months now and I've been able to look past the occasional bad produce and missing items because they will give you credit on your account. However, I'm pretty upset about my last meal order. I ordered 3 meals, none of which said they had an upcharge like the gourmet meals do, and today I see that I got a surcharge for an upgraded meal. I couldn't find anything on your website about why I was charged an additional amount so I went on Google and searched people who got extra charges. That is how I found out that if you picked a dish that was labeled "taste tours" you were charged a surcharge. This is a very misleading and if you are going to charge people more money for a particular recipe, the additional amount should be labeled on the recipe at the time that it is chosen, just like you do with the gourmet recipes. The prep times are also very inaccurate. Every recipe takes at least 1 hour to prepare minimum.

Shannon Reilly
2021-06-26 20:38:33

Sending me stuff I never ordered

Thank you Hello Fresh for reaching out and correcting the issue- I appreciate it.

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