Brownells First Responder Discounts July 2022

I’m giving Brownells 4 stars not because their products suck. They actually have very quality products. I just have terrible time ordering on that old looking website. I hope they upgrade that thing into something nicer in the future. Didn’t had pleasant user experience!

There seelction is good and they have excellant desciptions and review that help you select a product. There new website is good, though I liked the old one better. They ship quickly and support their products.

Wow, reading the other comments below I'm beside myself. I have to say I had an awesome experience with Brownells. I've done business with them twice both times was happy. one of the items was slightly off I was able to modify myself. but I had called before I did, and customer service was really awesome! they responded back to me in less than 8 hours. Thank you Brownells! I will definitely do more business with you in the future..

Ordered an $80 item. A week later it was marked delivered but it never arrived. I followed their customer service guidelines for addressing shipping issues which directed me to call their customer support staff. They said they aren't responsible for shipping and wouldn’t offer a replacement nor refund then said “sorry for your inconvenience.” This is poor business practice, I’m taking my business to Midway from now on. Unfortunately they don’t offer the part I need/ordered.UPDATE: Brownells contacted me a few days after filing a written customer concern via email to their support staff. They sent me a new part at no charge. Turns out that USPS delivered the part to the wrong address so I was able to finally get the original part that I ordered then return the replacement that was offered. I’m changing my rating from 1 to 4 stars to reflect Brownells “about face” on customer service even if it was as stated “a one-time replacement.” It would have been 5 stars if they had used this customer service policy approach during my initial contact with them. Fault here lies squarely with USPS (not me nor Brownells). I just don’t like Brownells customer service policies.

This is not a 5 star review, I just wanted you to read another less than 1 review in a different spot. Brownells sucks!Ordered in stock 9mm bullets, was supposed to ship in 3 days, a week later... no email, no tracking number, checked order online... BACK ORDERED! Looked at website again... In Stock! They play bait and switch... Called, emailed, no response or call back. I have to wait 11 days to open dispute with discover. I will because I am going on trip and I don't want 1000 bullets sitting on my front porch. Will never order from them again.

UPDATED - Ordered a can of Aluma Hyde Matt Black. Arrived fast. Started on my project and immediately the paint shot “splotches” or big drops of paint. UPDATE - this problem turned out to be my fault.....NOT Brownells! Then it stopped completely as if clogged up. So I emailed Brownells, no response. Then I called Brownells. The Customer Service Rep was friendly enough, but what upset me is that my “claim” has now been forwarded to the “claims department”, with an unknown response date. All for a $20 can of paint??? However, in the end, Brownells quickly replaced the defective paint. The clog was a defective product, the splotches were the result of my defective painting skills. This is the BEST Firearm Paint I have used in terms of finish quality and durability.

Been doing business with brownells for over 15 years! Always great service ! Never had any problems with orders or returns on item if I ordered wrong!

The only place I can find my 308 ammo was Brownells. After reading some reviews, I took a chance and ordered two boxes. They arrived as promised. I ordered another two boxes and they also arrived as promised. My experience was great.

The best in the business. I have been buying supplies for over 30 years. Brownells takes all the risk out of buying equipment and materials that may not meet your expectations. In recent years they have become even more competitive on pricing for supplies. If you are into high end loading, bench rest, they have all you need to make precision cartridges. Any tool that does not meet your expectations, even after years, call them and they will pay the shipping back. I have taken my loading to a whole new level. I could order and try any exotic tooling, gun part, even supplies knowing full well I could not lose.

I feel brownells are Expensive now Because california residence they charge tax now not like last year