Bjs First Responder Discounts February 2023

Customer service people are very very incompetent. I have tried 2 times to get my account to recognize my email and password. I have spent 45 minutes twice to get it resolved, and the customer service person keeps telling me to try different things and I keep getting the same credentials dont match message.Then after a while they tell you wait 10 minutes and try again!! Before retirement I was a senior technical project manager! I will try again tomorrow and see what happrns. This BJ'S last chance.As I said I tried BJ's customer service and finally got a clerk that knew what yhey were doing - matter was resolved in 10 minutes!

Fantastic service provided by BJS, in particular Team 46 (Scotland). Communicated well with me on the day of delivery without any issues. On arrival were polite and friendly. Thanks.

What you see is what you getBeen going to BJ's since it started (Tried Costco but returned to BJ's)Prices usually better than at supermarkets -- supermarket sales often a bit cheaper, but no running from store to store or waiting for sale.Staff always friendly and helpful (at least in the MA/NH stores).

Outstanding service, simply could not have been bettered!Team 46Team 23

I showed up as I was advised to by your Customer Service in order to replace a product that had a faulty container. UPDATE: Josh called and straightened the matter out. Hopefully the associate that was ill informed of policies can be corrected to avert further confusion. Well done Josh and H.O. customer relations.

Thank you BJs customer service ..We purchased the Berkley and Jenson 12x10 Gazebo..After putting it up the canopy was crooked..Back side would not pull down and could not align curtains to the pole..I contacted BJs customer service, sent pictures if the issue and within 2 weeks we had all new replacement parts.. Husband reinstalled and now our gazebo looks beautiful in our yard. Really appreciate the customer support.

I have saved money with my BJ's membership, but that's only because I only paid $25 for the year (do a Google search & you can find the deal). I wish they carried their own brand in more products because I don't need name brand dish sponges. But that's all they carry. Also it's spotty whether or not they have the product I'm looking for from one shopping trip to the next. I think when this year expires I'll bite the bullet & spring for a Costco membership as they not only have more items in their store brand and are closer to me, they also cary high-end skincare.

I was just at the Waltham,MA store and as I was checking out the cashier Karine was so nice and helpful she told me about some coupons and I ended up saving $20!!! As a senior citizen on a fixed income, I truly appreciated it.. She was so very pleasant..thank you for having some very helpful and friendly staff. Thank You again Pat Sunday March 6,2022

Went into my local club to renew membership and Deidre was very helpful and very personable. she helped save me a few dollars from the original price and I thought that was very sweet of her.

BEWARE Three stars only because of in store service and quality and price of some products. But, members BEWARE, this is the second year in a row that BJ’s tried to charge us double the cost for our membership. When questioned they respond with some unintelligible jibberish.