Adobe First Responder Discounts January 2022

I had some difficulties making the payment on the Adobe platform, therefore I wanted to contact support. They attended to me quickly, they did not even take the time to analyze my problem but simply sent me to tutorials or FAQs offered by the company. Outside of that, his articles like Photoshop are for me the best in the industry.

I have subscribed to a one-year subscription for Adobe Acrobat Export PDF. Unfortunately, Adobe is one of those companies that wants to pretend that auto-renewal is a "service" to me, even if I don't want to auto-renew. So, with no way to stop auto-renewal other than to cancel the service, I have to remember to go back to adobe.com to cancel the service. Like so many companies today, Adobe clearly hopes I won't do this and they can suck more money out of me and I won't notice. Disgraceful, and certainly this arrangement does not reflect a commitment to usefully helpful customer service!

After a very bad start, I was helped very well by Adobe by help on remote control. Advise; search for the chat on the facebook site to get in cantact with adobe. They will tell you how to get in touch with their helpdesk with remote controle, who will call you at given time and date. Hope Adobe keeps working this way (the program and the help desk). Hopefully no more long waiting times for help.

I find Adobe incredible - first they gave e three months off during Covid, then another thee months off for financial reasons and today they halved my twelve month subscription for the Adobe suite so that I could continue using the suite from an iPad - I think they are great.

Rohini from Adobe Customer Service was extremely proactive and helpful. A brilliant customer service experience.

Helped me out a lot with a college project I had to finish

Long story short, I've never hab a more friendly and kind person on the other end of the line in any support hotline ever.He helped me out immediately, in good humor and with spotless knowledge regarding the problem.I'm actually lost for words and have to say a big thank you, this made my whole week.

the actual product is difficult to get used to but once you have learnt it its very good the service however was extremely poor unless you want more products.no one told me it automatically renew every year and then they rip you for £40 if you do cancel.

Always loved Lightroom for RAW processing. Tried LR CC as an Amazon special offer for 1yr and it was good. But basically I don't rent anything. So Adobe for me is dead in the water. They do not cater now for amateur photographers - OK fine. I now use Capture One standalone, DXO PureRaw and will shortly buy into Affinity and later possibly Exposure 6. Any company that goes totally rental for me, I will cease to use. Eventually those companies who go totally rental are shooting themselves in the foot as RAW shooting and DSLR's have a limited future. With mobile phones, everything one day will be jpeg!!!Thereafter, software may be less relevant!I doubt Adobe will take any notice!!!!!!!

It's a good experience that I have been using the adobe apps. It helps me a lot from my art work.

It's a good experience that I have been using the adobe apps. It helps me a lot from my art work.

Great software though not easy to grasp all the inner workings

Great software, shame about the "early exit fees", which make absolutely no sense, and you have to use a "work around" to escape, or pay large amounts to end monthly subscriptions.Before saying anything else, I have used Adobe since 2017, with the Photography package. I love the software, had no issues with it, and enjoyed it and highly recommend Lightroom, Photoshop and more, and at £10 a month, it actually a good price.But I recently decided to move to Affinity Photo due to a sale, and not wanting to sub. to a service anymore. After three years, the "cost saving" doesn't add up, after paying £10 a month. It's now cheaper to by stand a lone software instead.Through this, I thought it best to end my Adobe subscription too, which I paid monthly despite it being listed as a "annual subscription".When doing so online, I was astounded that it was asking for a £60 early exit fee, considering I only pay £10 a month, and there was only around one week left before my next installment.It appears the issue, is that all Adobe's "subscriptions" are classed as "annual" subscriptions, regardless of whether you pay monthly or annually. As a result, when you try to exist, it will always want 50% of the remaining annual due amount.If you use one of the more expensive packages, that early exit fee could be even more expensive again.If you are looking to exist Adobe, and end your subscription, search online on how to leave without paying an exit fee, and the advise you get, does work. To start a new "subscription" and then cancel minutes later, without any cost.Again, the software is wonderful, but if you chose to leave (which we should all have the right to do), the exist fees are insane, and just make no sense due to confusing labeling and definitions on what your sub. is. They will be doing this, in the hopes that a person just accepts it, pays it and goes. Don't do it.

Very interesting software company, which has great offers, and amazing services; I highly recommend Adobe, both in America and France :-)

as a photographer I use Photoshop a lot on pictures i have taken, i find it very helpful , the only downsize is the cost and sometimes when upgrading versions there are too many new features and some old features moved places