Joe'S New Balance Outlet Free Shipping July 2022

I've purchased my last 4 pairs of shoes from Joe's New Balance. Unfortunately, I have size 13 feet in wide and extra wide. It's really hard to find them and Joe's has them, frequently on sale too. I end up paying like $35 to $50 for shoes so I understand why I have to pay my own shipping, this isn't Amazon. I haven't had to return a pair before as I usually just eat the cost if they're not a great fit since they're so cheap, so I can't vouch for what returning a pair of shoes is like. Seems odd for everyone to rage over having to pay for shipping - it makes you think twice about just blindly ordering something and then assuming you can return things for free. Time costs money.

I was a bit leery about purchasing off of Joe’s New Balance Outlet based on all the negative reviews and I was about to say screw it and pay almost 3x the price for the same pair of shoes at Macy’s and decided just to take the risk. Honestly, I’m so glad I did. I ordered them Monday at 11pm and they were at my doorstep Wednesday at 9am. That’s almost better than Amazon Prime if you ask me. The box and the shoe are in perfect condition and I got the size I ordered. I did purchase them for my husband so hopefully I don’t have to return them, but overall great experience and great price! Got a confirmation email seconds after I ordered the shoes and the following day received a shipping confirmation email with tracking info. Just because bad stuff happens to others doesn’t mean it’s going to happen to you. Stay positive!

I'm not sure what these complaints are about??? Is shipping the fastest? No. Are you responsible for paying for a return if need be? Yes. But if what your looking for is the best possible price and don't mind looking through to find some shoes, you will not be disappointed! It is a warehouse afterall! Therefore not all shoes have all sizes available. Also, one pair I ordered became unavailable after I placed the order... I got an email about two days later saying they were sorry they could not fill that order but gave me a $10 coupon for a future purchase! Bought six pairs so far and will order many more I'm sure!

I have had great customer service with Joe's New Balance. I had a package taken off my front porch, they sent me another of same item...no charge. I have bough the both athletic clothes and shoes.

So what takes nearly a full week just to ship two pairs of shoes? I contacted them 1 day and a half after the other and they said it "may" ship tye next day. Still not shipped. Why?Result- I paid $15.00 to ship 2 pairs of shoes in one container and it took 2 solid weeks to receive them. I ended having to return them and paid shipping again. I cought the same style shoes from Nordstrum for almost $20 less, free and Quick shipping. I'm finished using this lazy comoany.

Joe's has been OK. I have had shoes lost but never got a tracking #. I don't think they had the shoes. I have bought them on certain occasions and paid to only get my money refunded the next day. Whoever is in charge of keeping up on their in inventory doesn't do a good job!! The other bad thing is if you have to return---you pay even if it's not your fault. It happened to me again this week. I bought a pair and refunded the next day. So I'm DONE....also beware of their Ebay site, much worse than the main site...

1) when a large volume retailer has an order in the system, especially if they are sourcing from a secondary retailer (new balance?), it is incredibly difficult to change the order. Is this something i like, no, but i get it2) Why in the world would you think because you received free shipping you should also get free return shipping?! Do you have ANY idea how shipping works? It is NEVER free. EVER. UPS does not say "we like your company so much we are going to deliver all your packages for free!". Somebody always has to pay for it and it's either you or the retailer . Now you want the retailer to spend another $12 because you purchased the wrong size?! The entitlement of some people.3) Counterfit. If you read official New Balance counterfit website, Joes is the ONLY authorized retailer listed aside from newbalance.com themselves and "authorized athletic footwear retailers". So according to New Balance, Joes is 100% legit. However, they say shoes purchased from Joes is backed by the same gurantee. I do not know the gurantee specifics, so i would read this fine print before trying to return dirty shoes "only worn around the house".

Awesome company with super fast shipping and both pairs of my shoes were perfectly boxed and in perfect condition. Thanks to everyone. Keep up the great work.

Very satisfied with shipping, products and website.

Joe's New Balance should get 10 stars! if I could. This the 3rd time I ordered from Joe'w. I went on the website, saw what I liked (993 New balance Olive color) and they had the right size in stock. I ordered, paid on site (price came with $20.00 off of already discount price), received a confirmation # and delivery came in 5 days. Shipping was very inexpensive too.Ordering was such an easy process. My brand new New Balance was brand new! It came and it fit like a glove. Wow, I am excited! Any other future buyers will too!Thank you!