Fahrrad XXL Coupon & Promotion Code February 2023

I received a bike with a faulty front brake = poor installation + quality control before shipment.I didn't receive any response to my emails and calls for 10 days = not very effective customer service. Eventually, they began responding to my emails and assisted me to fix the problem.In short, a stressful experience at first, but it's OK in the end.

Super Service,

Becouse my sons bike was stolen I wanted to replace his bike a.s.a.p. so he could continue riding tracks with his club. To buy a new MTB in holland however without having to wait months to get the bike, is impossible.Since I find it important he actually tries te bike as well before buying- we decided to go to Germany as soon as the covid guidelines allowed us again.We felt like being in a candy store at Fahrrad XXL in GelsenKirchen. They have plenty of bikes- offering choice of preferred bike, bike fitting and riding it on the indoor course. In the past this was normal- though after browsing the empty dutch shops and spending whole mornings calling the smaller bike shops to find -a- bike, we're more than happy to now have found -the- bike (different size frame btw after driving then all the advices gave- see how important this is).Now- coming to the service, this could be better;I did my research in advance, knowing which bikes to look for in the shop. If I would not have done this I would not have found the right bike!At one point we where doubting, so I asked if we could have advice on which bikes had a single front blade with minimum deore fittings. I was told to just look around and see for myself (we where there already for a while and already had contact). Now, to see in a line up of bikes if they for example have Deore or Acero- is just impossible (for me at least). Also we spend most of our time waiting to be helped so this should definitely improve.With the waiting times in between we ended up to close to closing time to have the bycicle installed properly and were told to do it at home. (due to traffic jams we arrived at the store at 18:30, even though we had huge delay getting there, this should've left enough time to give full service since store closes at 20:00).Now at home (NL), we're not able to figure everything out and will need to take the bike to a local store to get it installed properly paying 70eur- or drive again to Germany.So- are you in special need of a good collection of bikes and are you doing your own research in advance? Go there (or order online if you live in Germany).Are you looking for good advice as well? Then maybe reconsider.

did not visit the store, just called and got online help how to order the bike I wanted. Strange enough they tried to avoid me coming to the store....

Perfect online shop. No hassle, prompt delivery!

good good good

I've bought 2 bikes from Fahrad-XXL Nord, one online, one in the shop.Online delivery was fast and easy. Nice selection of bikes in the shop, good service. The bike suggested by the team member appeared to be the best price/value for me from the other 3 bikes I've tested. The bike needed some adjustments - a better derailleur indexing and brake position adjustment to be able to brake with one finger, but this is something one can do themself.

Alles so wie man es erwartet hat - absolut Top!

Es hat alles super funktioniert.