Britsuperstore Free Shipping November 2022

They carry a baby formula which is not available in USA. I ordered it on Tuesday and it arrived on Friday, 3 days before the estimated delivery date. This was the second order we have received from your company and both of them arrived early. We had ordered the same product from another British company which cost us more money and took 12 days to arrive.

I have received four orders after Brexit from Britsuperstore and there were no import duties nor VAT to be paid on any of the orders. I read the information on the Britsuperstore website so I knew that they were not able to include any additional charges such as VAT or import duties in their costs. I checked the customs regulations for the country in which I live and I placed orders for an amount below the maximum permitted value (22,- Euros) to avoid being charged VAT or import duties. I did not order any item which I thought might be subject to import restrictions (such as chocolate, milk or meat), although two packets of M&S sauce did contain 11% double cream and 11% soured cream.One delivery was delayed over the Easter break and took 16 days to arrive. All the other orders were delivered by Parcel Force (with tracking) within 8 to 10 days. I have always found that my orders (over many years) have been very well packed in order to avoid any damage and Richard Price is very helpful. He has answered very quickly any questions, which I may have.

Excellent service

The past couple of months have been great, UK tea and biscuits on the beach, Jammie Dodgers at supper and pampering the skin after bathtime. Great products as always, had my last orders arrive in THAILAND without issues of tax etc. BSS have more than met my expectations. Great work guys, appreciated.

I was most impressed with my first experience with Britsuperstore.My first attempt at an order contained items that would not have cleared EU Customs, and I received a message from Richard almost immediately, informing me of the situation. I wrote back asking him to cancel the order, and he did so, issuing a full refund immediately.I then placed a fresh order late evening on Tuesday 20th, it was despatched via Parcelforce the following day, and it arrived here at my home in France yesterday, Monday 26th, delivered by my postie and with full tracking all along the route.My order contained glass bottles of cordial, and I was most impressed with the careful way it was packed; there were no breakages.I will definitely use Britsuperstore again in future.

I’m not sure where to start! I placed an order with Britsuperstore on the 8th April this year. I ordered from them because they do M&S products and I like their tinned meats. I was told that there may be a problem with meat products but I thought as it was tinned it wouldn’t be a problem. I did order several other items which totaled £88. I never realized it was going to be so much agro with customs. I knew that I would have to pay customs but all the paperwork involved and the cost (€66.56} was just grief. I continually kept checking the tracking from when it arrived in customs. After paying the customs charge it took a further month before the package was supposedly released for delivery, that was the beginning of July, we are now going in to September and so far I still have not received the parcel. I don’t blame Britsuperstore for this, the problem is Spanish customs and the Correos. I have since been in contact with PayPal through which I made my payment and have been refunded my £88. The Correos still say that I will receive my parcel but when and if I do a lot of the products will probably be out of date!!!

I placed an order on the basis of positive feedback on here. Easter eggs were well packed and were sent quickly and safely to the Netherlands! Great communication as well. Thanks!

Fantastic! Ordered on Tuesday delivered on Sunday to Brisbane. Everything was well packaged and all stock had good expiry date (I’ve noticed from other companies can be a problem) we will definitely be using again 5*

Quick delivery and beautifully wrapped - perhaps a little to excess with bubblewrap. Unfortunately though I don't see that I can order again because of the customs charges that are levied on top. My first order carried a customs charge of 15 euros but the 2nd one (on an order of £92 including postage) racked up 37 euros in charges. As goods are more expensive anyway than you would buy in a british supermarket the additional customs charges just don't make it cost effective for me.

First time ordering with them and got my order delivered to Japan in around 10 days, I paid for the cheaper postage option. The box was perfectly packed and secure so there were no damages. Best of all no customs charge either. I will order again in the future. Thanks!