Bike Components Coupon & Promotion Code February 2023

I have had a great experience with Bike Components. Answered my queries about components and the two orders I made arrived quickly and in one case sooner than expected. Unfortunately I had a manufacturing defect in one item but with this I had a smooth correspondence with Bike Components to return the item and received a refund quickly. Customer service has been very nice. Will happily purchase with Bike Components again.

UPDATED:This was my first order from them.Took almost two weeks to ship the order.Gave delivery to shady company which delayed the shipment another 2+ weeks without informing either of us. In total, it took more than a month from order to delivery, when usually it takes ~3 business days to get orders from Germany to my doorstep.On the plus side:Prices are good.Customer support is gold!

Frequent buyer due to excellent pricing, very diverse products and excellent service. I often look for products to upgrade or service the bikes in the family, and very often Bike-components have the item I’m looking for in stock at a competitive price. Combined with fair shipping prices and very fast turnover I’m a very happy customer.

Excelent customer service, competitive prices both for components and courier services fees.

Top Service!! Bought an 2019 Fox 34 Rhythm OEM fork and did not receive the cable housing mount. Sent an e-mail to their customer service and they responded the day after. Got the cable housing mount for free + free delivery to Sweden. I'm very happy!

When it works, it works, and when there is an exception, nothing happens!Ordered some parts on 14 April for shipping to Indonesia, and at first everything went smooth, and the package was shipped already the next day.However, a few days later it was returned to Bike Components for some unknown reason, and they said they would re-send it. Fair enough, not their fault maybe. That was 27 April.But then nothing more happens:27 April: "We will send it again."29 April: "We should get it sent in the short term."6 May: "Your order was packed & will be shipped probably today or tomorrow."12 May: "Your Package is still in process but will be shipped within this week."20 May: I got a tracking link, but it turned out to be for a different customer!25 May: I got another tracking link, but it turned out to be for a different order of mine! (yes, I placed another order with Bike Components, and so far it looks OK with that one!)Still no trace of a tracking number for my original order however, the package is just lying around in Bike Components' warehouse, for how long maybe nobody knows...Update: Bike Components got in touch with me shortly after this review, and it turned out the package was actually re-sent on 30 April, and should arrive here soon. They found the missing tracking number and provided to me. I'm upgrading the star count.

Worldclass in every possible aspect!!! If you got problems with a delivery or payment, it will be solved yesterday!!!!

Once again, Customer support "C" and BC team never failed to assist on my queries and request. This regards to my order no. 6QR4G6W.Thank you so much and will definitely order again to BC!Following to my review, and to expand how i was amazed on BC service. A weeks ago i made a mistake on my order on Rockshox 15wt two of 120ml which cost 8.38euro.Following day, i emailed them and requesting to change it to one bottle of 120ml Rockshox fork oil 0-W30 which cost 7.14 euro and they did. (thanks)To sum up, they changed it and shipped to Dubai. But i never expected that the remaining balance from the amount i paid will be reverted back today which is 1.24euro only. I am truly amazed on the service and honesty of BC! Keep it up and be all safe! Thanks!

Although we had some initial problems with the availability of the products, the customer care dept is fast and competent and we managed to quickly solve these issues and we're back on the road ;)

First time I have used this company & have to say very Impressed. Friendly staff, quick, service, very good prices, I am very happy I will be using them again.