Bike Components Coupon & Promotion Code July 2022

-TOP service-very quick answer-good priceall great!

Top Service!! Bought an 2019 Fox 34 Rhythm OEM fork and did not receive the cable housing mount. Sent an e-mail to their customer service and they responded the day after. Got the cable housing mount for free + free delivery to Sweden. I'm very happy!

The customer service at bike-component.de is amazing! Fast attentive replies. I live in Canada and every message I sent is replied back within 6-12 hours (there's at least a 6-7 hours time zone difference). The prices on there are competitive. I actually got the nipple washers that I needed that I couldn't find anywhere else and for a good price! The 20€ for shipping can be expensive for anything less than $50CAD, but it's not bad once you stack up on necessary items and watch out for taxes later on receival. Anyway, the delivery from this online cycling store is fast! They use DHL, which can provide Canadian citizens with self clearance so you deal with GST or whatever taxes owed without dealing with whatever the courier charges for customs and duty. The only reason why I'm giving it 4-stars rather than a 5-star rating is because there is no half star that can be added or deducted from the rating. This should be like a 4.5 or 4.75 out of 5. I knocked off 0.5 stars only because the checkout was not a straight forward experience for me and it was more of a hassle. I used a test account initially to test the shopping cart to see if the store front is legit and to see what kind of shipping is involved. Once verified, I signed up and use my personal info. However, after signing up and using my real info, for some reason, the website reverted back to the test account information and I paid with my own credit card. Upon completion of the credit card transaction, it asked if Google can use my information and I noticed the email is the test account email address. I quickly emailed support to notify them of the error. Like I said before, the team at bike-components.de responded within a day and cancelled the order and transaction on my credit card. I re-ordered using my personal info on checkout and made sure the website wasn't using the test account info. However, on completing the transaction with my credit card this time, I forgot to make sure NOT to use the Dynamic Currency Conversion (DCC) which will add an extra conversion fee on top of your credit cards own international conversion rate. My credit card does not have any added fees for currency conversion. If you allow DCC to occur, the merchant will get an extra 3.5% added after converting from Euro to CAD. Anyway, I checked the balance against my initial payment that was cancelled vs the current transaction and sure enough, there is a 3.5% fee added to the amount. I did make a comment to bike-components.de about this. Every European merchant does it. It gives merchants an added 3.5% bonus when a foreign credit card is used. For people who don't know that this is applied and if you're not aware of the DCC, the cost is hidden and can add up. There is an option to not use this conversion on checkout, but you have to be careful to read through the fine details. Ebay and Paypal does this as well and they really frustrate me by not being directly transparent with this feature. I called my credit card company to complain about this added fee and they said they can't do anything about it, yet they're the ones who allow the implementation of DCC via the merchant.Overall, I'm extremely satisfied with bike-components.de. Just that the checkout and payment process on their website can improve. This store front is definitely legit and I will shop with them again.

I have bought a ton of bike parts and components from bike-components over the last year. The selection is great, the description of the products is detailed, they have both English and German, and the prices are competitive. Items ship very promptly and if there is ever any problem, they are very responsive. The boxes are even nice looking. I highly recommend them!

I think they are the best in the way they pack and ship, compared to the other similar shops in Europe. Sometimes the price might not be the cheapest though, if you like to buy something pricy in general, they are the most reliable one in my opinion. I also love the way their website works. Almost perfect. Great work.

It doesn't matter where you live. A firm that definitely responds to the wishes and desires of its customers. A friendly family firm. thank you so much.

I have had a great experience with Bike Components. Answered my queries about components and the two orders I made arrived quickly and in one case sooner than expected. Unfortunately I had a manufacturing defect in one item but with this I had a smooth correspondence with Bike Components to return the item and received a refund quickly. Customer service has been very nice. Will happily purchase with Bike Components again.

Fantastic service. Order delayed and was notified, and changed super quick!

Because of a failure of an expensive SRAM powermeter, it had to be sent to a SRAM servicecenter. I asked BC to do that for me. The cause of the failure was not clear yet.After less than a month out of “kulanz” I got a total new powermeter. So thumbs up for BC and SRAM! That is how you keep your costumers....!!

I have ordered a number of products from this company over the years. The most recent product was a Salsa Fargo frameset - which was impossible to find in the United States. The product arrived fast and in excellent condition. Furthermore, the cost of shipping from Germany to the United States is very competitive!