West Elm Coupons Reddit December 2022

The cost of your chairs have shot up in price over the last few weeks

Thank you for sorting out the issue

Greatly improved. Beautiful furniture and it all works nicely in my apartment - thanks for all your help Laura!

In relation to my earlier review - a very quick response from the social media team has resulted in the item being pick up just now - and I’m told a refund will follow. Many thanks! Can someone from West Elm clarify the process? I did try to send this via the private message route but the system wouldn’t let me...

I ordered several items from West Elm, and a lot of lights at the start of the year. The furniture is lovely and good quality, and the staff at the Tottenham Court Rd store are friendly and helpful. The sconce lights were great, the LED rods did not work. Returns were a nightmare, it took months to get things returned. So I had boxes piled up waiting for collection. After my initial review, I finally got UPS labels to be able to send the faulty items back.

As someone who used to live in the United States and as someone whose apartment was 80% west elm, coming to the UK I was pleasantly surprised when I saw a store in London! I bought some items there and the people who worked there were pleasant. I've ordered some small items from them online and had no problems but recently I ordered a bedspread and have been getting the run around on when it will be shipped. This is a dissapointed compared to their American service back home. I've returned stuff to their store with no problem but it sounds like online returns may be chaotic here. My advise: The items are good quality and if you catch them on sale it's even better. However, I'd suggest you buy things IN STORE in the UK. If you cannot physically touch it in the store and walk out of there with it (including their furniture) then proceed with caution. I will say though, that I ordered a side board online and had it delivered to me (I live in Birmingham) just fine 3 weeks after I ordered it.

I ordered two marble and brass table lamps. Having read the negative reviews I was extremely sceptical, however West Elm was the only retailer who had the style I required. I decided to give them a chance and all worked out fine. As it happens, I ordered the last two stocked lamps and was extremely worried if their stock was incorrect, I would have to wait until mid Nov for delivery (something that happened with another big brand retailer). However, two days after purchase they arrived via a friendly and careful UPS delivery person. I'm not making promises based on the other reviews, however this time West Elm & UPS have done OK. Lamps are very nice by the way and good quality, although the shades are quite large (check 'shade' dimensions is my advice). Thanks

I have ordered a dinning table and I'm super happy with the quality and westelm service. As soon as it was purchased, received an email to book delivery. Everything was on time, great assembly team. Overall a very good experience.

I normally do not write reviews but with all the negative one's I thought that it's my responsibility to share my experience.Early July we went in Tottenham store, the assistant was great we went through all the beds and we decided to buy 2 of them. One was on offer the second not so the assistant applied an additional discount which was great.Due to availability we agreed to receive them in two orders. We received emails phone calls text with updates on the delivery date.Products arrived and delivered exactly as agreed.Quality of the products great really good wood and not that cheap that others sell.Yes I do recommend them but seems that you have too many unhappy customers...you have urgently to do something about it. Not sure if we were just lucky but we are absolutely satisfied

Am I the exception that proves the rule?Ordered a bone china dinner service, 12 dinner plates, 12 side plates, 12 dessert plates, 12 bowls....48 pieces of ultra thin bone china... on Sunday afternoon.It's the following Wednesday, UPS have delivered 12 boxes: all 48 pieces are undamaged and exactly what I ordered.I did read the reviews before I clicked "ADD TO CART" and nearly bottled it, but the design was exactly what I wanted and each piece was roughly 50-75% (depending on Wedgwood/Doulton/Rosenthal/even Sophie Conran and White Company) of the cost of that list of brands for bone china tableware, so I took a punt, thinking worst case Visa would have my back.So to say I'm delighted (and relieved!) is an understatement.To which end I've just placed an order for 12 x pasta bowls and 12 x mugs of the same design and manufacture for the matching set.- Right product- Right price- Exactly what I ordered- No damages- Received within 2 working days of Sunday pm order.Therefore I can't fault any aspect of West Elm's end to end service.(Fingers crossed my bowls and mugs turn up as above..)