U-Haul Coupons Reddit February 2023

I was a U Haul dealer for 12 years, constantly making excuses for U Haul's misleading Guaranteed Reservation advertising. U Haul does advertise a $50 Reservation Guarantee, however it is in the form of a $50 discount voucher on your next U Haul Rental. U Haul started a mobile phone rental self dispatch and self return three years ago and it has never worked consistently. I would speculate U Haul has spent millions upon millions of dollars trying to implement a mobile phone agenda that disconnects a personal relationship with the market. Although U Haul does provide a unique service 2nd to none is only because there is no 2nd choice. In the old days the Area Field Manager replaced trailer tires and kept the equipment ready to rent. Now the AFM just opens new dealers as close as possible that take revenue from dealers trying to serve customers. When the revenue dips down the customer service takes a hard dive.

I truly feel for the people here that have had bad experiences as moving is traumatic enough already. I must say however that my experience with U-Haul has been very good. It’s hard to call a breakdown good but things do break and when I had a trailer breakdown in the middle of nowhere they got me going in record time. This week my friend, moving across country from CA had a breakdown and U-Haul had the contents of her truck professionally unpacked an repackaged into another truck and got her on her way. It’s always better when things don’t break but when or if they do, it’s good to know that you have backup. I always recommend U-Haul to friends.

I rent from uHaul on average once evey other month and have never had an issue or a bad experience untill recently when they changed policies. (prob due to a few bad renters)

I am very happy to write an excellent review for the U-Haul facility on U.S. 19 and Beacon Woods Blvd. in Hudson, Fl. 34667. This facility is new and I used the large storage shed for approximately 4 months. Not only am I happy with how easy it was to get in and out each time I visited but the Manager, John is a true asset to U-Haul. He showed excellent customer service and was very attentive to my needs, always asking if he could help me further after helping me. I have recommended a friend to this location and she is now a customer. I will continue to recommend this location to anyone needing a temporary housing of their household items. Jean Mattalina Unit 1932

Good service, reasonable price.

I had a good experience with Uhaul! I made my reservation online and everything was waiting for me as I'd requested the next day. The instructions for dropoff could have been more clear, but the app gave me the ability to turn the truck in when I was done late at night instead of trying to figure out where I would have kept it for the morning. I'd definitely use again

I have an excellent service today and William Smith was Great- Thank you

First experience was not so good..got truck was given the " price of 59.67" till truck came back, no paperwork was told drop it off and put keys in box..ok so far so good. Drove off lot on to 95 South when the hood of truck swung up towards the windshield..so scary going 60 ..had to literally stop in the middle of the merge on 95 S to have my husband jump out and close it..finished the move and went to drop off truck hour early. All was good..woke up to 2 different charges over 120 $ worth so called for explanation..the rep I spoke with was super rude and wanted video footage of the hood flying up for his "defense and protection " my response was u were not in the truck it was my protection in jeopardy?! I wasn't even looking for a " free truck" , I expressed my concerns for charges that I was not aware I would be getting such as 20 fee for drop off done wrong unbeknownst to me. Rep then placed me on hold for his Mgr, then picked up pretending to be Mgr , asking more about the hood proof and awkward silences till he again got frustrated and rude..another hold..on comes a gentleman who introduces himself as Ryan GM of Uhaul. He was so polite, empathic, sincere and made it right. There was no interrogation of what happened or blamed placed . He turned an ugly situation per previous reps attitude towards me into a professional and amazing one. To the disgruntled defensive rep; there really are honest hard working people who just want what is fair in rendering services and payment. Not everyone is out to tell lies to scam business out of their earned income. Ryan handled this amazingly and gracefully and for that I re-write my review and compliment the man that is very deserving to wear the title General Manager. Ryan is MANAGEMENT MATERIAL. As well as just kept a long term customer to return foe business. BETHANY WALSH

Well when I got the truck I took a picture of gas and mileage and when I returned the truck the gas was at the same place. Well the guy said no it’s not full I show him the before and after pictures and the gas tank was exactly in the same place. He said I should have went back in and told them to change it. So just a heads up they will try and screw you

The three stars is because the truck did the job. The engine and transmission were solid, the rear door opened and locked as it should, and the ramp worked. The pickup location was okay, a manned yard and a friendly/helpful counter person. Past that, U-Haul get 0/5.The pricing is stupid. 10 miles down the road and across a state line, the price can be 20-25% less. These trucks are stripped of any amenity. Not even electric door locks. The doors on this “new” truck (77k miles) were so badly adjusted, they had to be slammed, hard, a couple times to completely shut. Of course, the thin fiberglass cab allowed so much road noise, it didn’t matter. Conversations with my driving partner we’re more like screaming matches. Radio? It was unintelligible at max volume on the highway. If you can avoid calling U-Haul, do so at all costs. Wait times start at 45 minutes (even if the auto attendant says 15,