Titan Fitness Coupons Reddit January 2022

Angelo is a professional and very helpful, I was assisted with extensive order concerns. Response time and handling of the situation was swift and thorough. I would consider Angelo a valuable asset to have on my team.

Titan Fitness had excellent products at a great price point. There isn't any question there. Their customer service is EXCELLENT. I worked with Angelo recently on an issue I was having. He was able to explain the issue and complete the request quickly/efficiently. Great respect for Titan Fitness' Customer Reps.

Amyra went above and beyond to help me out. Very knowledgeable and professional.

Customer service is always excellent, whether it’s shipping/delivery, a problem with the order, or even rewards points. They always aim to please! I have faith that I will get exactly what I need every time and that’s why I keep coming back to Titan.

Great help on the phone today. Appreciate the assistance.

Everytime I've had to reach out to titan their customer service has been nothing but exceptional. Whether it's been about a shipping issue or simply a question about equipment they've always gotten the answer I needed or problem fixed. This is one of the biggest reasons I'll keep my home gym needs with titan.

I recently began purchasing Titan Fitness equipment to equip a Physical Therapy clinic that focuses and includes compound as well as Olympic lifts using implements including barbells, kettlebell, an the likes. Although I rarely had the need for customer support, throughout the process of choosing the most effective equipment and answering any and all questions, Titan Fitness customer support has been EXTREMELY helpful, courteous, and quick.

Very polite and professional. I am very happy with the customer service. I’ve been buying gym equipment from Titan for a few years now and any problems that arise or if I have questions the team at Titan Fitness definitely exceeds my expectations! Great company I hope to see around for a long time. Many more purchases in the future to come.

I had ordered a 70lb kettlebell from Titan and it was scheduled to be delivered by FedEx. On delivery day our security cameras captured the FedEx delivery man back down our driveway. He got out of the vehicle and walked around to the opposite side of the van out of camera view. On camera, he could be heard moving stuff around inside the van. After a minute or so, he walks back around the front of the van, gets in and drives off. We were also home at the time and surprised to watch this happen. At no point did he approach our house. After he left, we went outside and looked for a package. There was none. A few moments later, we get notification that a package was left at our front door. We live in a rural area on acreage so unless he walked it off into the woods, it was not delivered. We also checked with our nearest neighbors, who we know well and it was not delivered there either. We feel the FedEx delivery guy stole our package an have filed a complaint with FedEx. Again, this is all saved on security footage. FedEx has not been helpful at all and were quite rude and condescending when we filed our claim. Conversely, Paul Martinez of Titan customer service was outstanding when I relayed this information. He immediately reordered my kettlebell. He was friendly and efficient. When I told him I didn't want Titan to suffer financial loss due to the FedEx driver's unethical behavior, he assured me Titan would file a claim against FedEx as well. Thank you Paul for your assistance. I've ordered several items from Titan to include a reverse hyper extension, leg press and lat pull machines. All have been great quality. I look forward to getting my kettlebell and will definitely order more Titan products. Jeff

Though it was not the response that I wanted to hear, I understand that prices are not discounted solely for one customer, or on a whim. Still, I would have hoped so. I appreciate agent Basham's speedy and honest response. Thank you Titan Fitness.

Great Customer Support! Equipment arrived but it did not fit like anticipated. Took a few pictures, send them in and got a response within 24 hours, asking how Titan can make it right. CS - Jhoana Arzobal went above and beyond to ensure I am completely satisfy with my purchase. After a few courteous and professional emails, we have a resolution and I am a happy customer. Titan earns my future business.

Ordered a T-3 rack, then decided to go with the X-3. Great so far!Angelo Vincencio assisted with returning the T-3 while it was being shipped and I had no issues - thanks Angelo!

We made our first purchase with titan fitness and we couldn’t be happier my name is Randy I am co-owner of Senjutsu Martial Arts Academy in lake worth Fl We have a full gym as part of our regiment for our fighters needless to say our equipment gets pushed to the test every session when ordering a new cable machine not only did we want quality but dependability titan exceeded our expectations. looking forward to ordering more equipment in the near future. highly recommend titan

Carryl in customer service handled my situation very professional. Understood my problem and resolve it in a timely fashion. Titan Fitness A1 service

I love the quality of Titan fitness products and the free shipping. However, the packaging is still need to be improved. It is always hit or miss. I’ve ordered a rack, barbell and weights. They delivered the rack uprights through FedEx and other parts through USPS. The packaging was good. They delivered the barbell through FedEx, but the package was not good. It was delivered with ripped sleeve.They have a glitch in the rewards system, so need to contact the customer service every time to get the rewards applied to the order. The customer service was good.