Titan Fitness Coupons Reddit January 2023

Fixed what was wrong in a short manner awesome.

Excellent customer service received from Karen Martin! I was on the fence about getting a T2 rack. Thanks to the call from Karen now I have full confidence the T2 rack will be a good fit for me. First order is placed and I'm sure more orders will follow...

Karen Martin was quite helpful and responsive.

Every time I call Titan I have great customer service! Andrew was the last rep who helped me with my loyalty points and getting them applied to my order properly while their system was down and I always have a great experience with their service and going the extra mile! Great job Titan!!

Ordered a T-3 rack, then decided to go with the X-3. Great so far!Angelo Vincencio assisted with returning the T-3 while it was being shipped and I had no issues - thanks Angelo!

Marj, Thank you for your professional attitude towards customer service. The Titan team of customer service reps have been exceptional. The total process of ordering the product and receiving it, was over a month.

I had ordered a 70lb kettlebell from Titan and it was scheduled to be delivered by FedEx. On delivery day our security cameras captured the FedEx delivery man back down our driveway. He got out of the vehicle and walked around to the opposite side of the van out of camera view. On camera, he could be heard moving stuff around inside the van. After a minute or so, he walks back around the front of the van, gets in and drives off. We were also home at the time and surprised to watch this happen. At no point did he approach our house. After he left, we went outside and looked for a package. There was none. A few moments later, we get notification that a package was left at our front door. We live in a rural area on acreage so unless he walked it off into the woods, it was not delivered. We also checked with our nearest neighbors, who we know well and it was not delivered there either. We feel the FedEx delivery guy stole our package an have filed a complaint with FedEx. Again, this is all saved on security footage. FedEx has not been helpful at all and were quite rude and condescending when we filed our claim. Conversely, Paul Martinez of Titan customer service was outstanding when I relayed this information. He immediately reordered my kettlebell. He was friendly and efficient. When I told him I didn't want Titan to suffer financial loss due to the FedEx driver's unethical behavior, he assured me Titan would file a claim against FedEx as well. Thank you Paul for your assistance. I've ordered several items from Titan to include a reverse hyper extension, leg press and lat pull machines. All have been great quality. I look forward to getting my kettlebell and will definitely order more Titan products. Jeff

First time buyer received excellent customer service! I have to admit, this company is not joking about delivering good customer service. The delivery was on time, the packaging was perfectly designed to protect the product and Joanne V gave excellent customer support with quick reply’s and able to address any of my needs.Congratulations Titan, you have earned a dedicated buyer. Thank you!

We made our first purchase with titan fitness and we couldn’t be happier my name is Randy I am co-owner of Senjutsu Martial Arts Academy in lake worth Fl We have a full gym as part of our regiment for our fighters needless to say our equipment gets pushed to the test every session when ordering a new cable machine not only did we want quality but dependability titan exceeded our expectations. looking forward to ordering more equipment in the near future. highly recommend titan

This company has just been a pleasant surprise for me. Great quality for like 1/2 the price. I am always afraid to write companies with questions via email due to the time I have to wait for a response but not here. I was helped by Leo who was friendly, responsive, and addressed what I needed instantly. I feel that customer service is lacking with most companies but not here. It takes a lot for me to write a positive review but Leo made it easy. Thanks Leo and team.