Sezane Coupons Reddit July 2022

I actually I am surprised at how amazing Sezane customer service is. Yes you can’t speak to them in the phone, they are so quick to refund and so easy to deal with. Most responsive via Instagram. I read all the bad reviews and worried about the clothes ever arriving, or being poor quality. Actually the delivery was prompt, beautiful packaging and good quality pieces. I will definitely buy again.

I'm surprised to hear about so many frustrating experiences with Sezane's customer service. I recently purchased a few items from them and they were shipped to me (in Canada) from Paris very quickly, within a week. They use DHL, who charges Canadians a $17 surcharge to process duties and taxes payments, so that's one thing I'm not too happy about. There was a return shipping label included in the box so I started a return on their website for one of my items, packed it up, stuck the label on, and shipped it off (via UPS). Just over a week later I received a notification saying my return had been processed. Within a few days, it was back in my Visa account. I'd emailed Sezane to ask a few questions about the return process and they wrote back quickly with helpful responses. Maybe I was lucky but I felt it to be a pain free process! I love their clothes and find they fit true to size but recommend watching out for composition... stick with natural fibres! A polyester dress is just a polyester dress no matter what it costs. Also, if anyone knows anything about how their shoes fit (are they comfortable??) I'd love to hear about it!

Ordered for the first time, alas parcel came and had been opened and tissue paper/sticker damaged - looked like someone had opened for a nosey - resealed - but not by customs. Query raised with Sezane (whatsapp) - apology and a £15 credit - for something that was beyond their control. Lovely service & quickly resolved.

I’ve ordered via Sézane four times over the last year. I LOVE their jumpers, shoes and jewellery. All have been quality on par with the price point, all fit well, and are so unique colour and style wise from other stores. A lot of their styles seem to be very easy to take from work to casual / out, my number one reason for liking a lot of their ranges.Delivery has always been fast and easy.This is the number one label I have trouble staying away from!!

I love Sezane clothing and have spent a huge amount in recent months. Absolutely no complaints on the quality of their items. BUT..I am now trying to return one item, there was no returns label in the box. When I try to download from the website, I get a blank form. How do I get a valid returns label? My only other option is to drive to London and return.UPDATE: 25 July. Almost immediate response to my Whatsapo despite it being Sunday morning with a returns label attached! Faith restored!

After reading some of the reviews I was nervous about placing an order with this company. But I gave it a go and I am so pleased with the Livy Dress, it is gorgeous, and arrived really quickly and beautifully packaged. I will be placing future orders.

The clothes are beautiful and top quality and the customer service very helpful and friendly ❤️

Woohoo absolutely superb service and gorgeous clothes I am really pleased. Sezane make stylish pieces that I will treasure I love my je T'aime Pink t shirt and my Jour Nuit one.The broderie anglaise dress is beautifully made and I love the stylish box it arrived it.My experience has been superb with the company and I think they try really hard to ensure you are a Happy Client + I am

Few issues initially with tracing return but Camille very helpful and have now received refund - v happy with items that I kept

Amazing customer service I ordered from them twice. Had to return something and I did that because they had free shipping. I happened to lost my receipt but they helped me track my returns and I got my refunds within few days. Ordered perfume and the first shipment was lost (due to the shipping company). Sezane immediately dispatched a replacement within 24 hours. Efficient and friendly service. Absolutely love their products!