Crate And Barrel Coupons Reddit January 2023

We had a wonderful experience ordering furniture in store and had it delivered on time. We ordered several times and I won’t hesitate ordering again.

i was gifted dishes from here which were poorly packed by C&B. many, if not most were shattered by the time they arrived at my place. luckily C&B has great customer service and I was sent out new plates every time. excellent quality products, they just need to improve on their packing.

Placed an order $280 plus, on April 20th. Credit card was charged on April 21st. We have received two emails from C&B. One confirming our purchase of the items one day after placing the order. (all items were showing in stock). A second email arrived 7 days later with the headline "We're almost there" and the link takes you into an order # and email input screen, once you provide the details it states "Preparing to Ship" It is now 14 days later, no further communication, a busy signal when you call their 800 number, so forget trying to talk to a live body. The link from the second email still says "Preparing to Ship". The first tenet and lesson of customer service is to "under promise and over deliver". Crate & Barrel, and their leadership must have skipped class that day.Update: We were finally able to get through on the tool free customer service line. We had leave our name and number, however several hours later a very kind customer service individual returned our call. They checked into the order, made a request to the distribution facility, and we were advised it would ship and received confirmation the next day. The items arrived today, 5-7, packed perfectly, and nothing (dishes) were damaged in shipping. Kudos to C&B customer service for calling back, being proactive in requesting our order be shipped, and to those who packed it for doing an excellent job.

One of the contemporary style dishes and decor can be found here. Their packing is so good and they have a great collection of porcelain dishes and decor suiting every occasion.

I ordered a table, a bed, and some chairs. The service was impeccable. The men came in and wore a mask the entire time. My furniture was efficiently delivered and expertly assembled in a very short amount of time.

Ordered a Lounge II custom couch in December and fully paid for it. Due to Covid, we were told it would take 18 weeks for delivery. March- back ordered, delivery early April. Then mid April, then beginning of May, mid- May. Now beginning of June...Still waiting for delivery. One piece of the couch on the order states “processing” while everything else says in production?? WTH!! I have lost all of my patience.Update- I received my couch the end of June. One of the pieces was of my sectional was incorrectly ordered. The salesman ordered a “chair” vs an “armless chair”. So now I am pending another piece of my sectional that won’t be here until February 2022 per the estimated delivery time given. Delivery team was great. With my numerous calls to Crate and Barrel, they are attempting to make things right. I understand that this is a pandemic, but I think being upfront about production times and issues is better than selling furniture at such high prices and stringing the buyer along.

Service is good. Thank you Jess.

ok products and ok prices...

Update: came today 5/15/2022. Couldn't tell what delivery company, only a white van. Items look fine.Initial comment: Maybe I'll change this rating from 1 star when I get my simple item, place mats I ordered from a registry on 5/3/2022. Just wondering, is Last Mile Carrier a delivery company? In Tracking, listed: 1.Label requested by Shipper 5/5/2022 - Romeoville 2.Package scanned in by Last Mile carrier on 5/7/2022 - BROOKHAVEN (my home town if they mean PA.) Probably not ordering from them again.

This company USED to be good. I would buy housewares and accessories from them all the time and everything was fine but recently their quality has taken a sharp decline. I gave it three starts because a long time ago, I would have given it 5 but because of the way things have been going because of them...