Birkenstock Coupons Reddit July 2022

Brilliant Experience from Birkenstock Germany . I ordered over the weekend a pair of new Bryson Ladies Boots using UPS Express option text this morning Tuesday out for delivery . The Bryson Boots Hunter Green arrived direct from Germany well packaged quality boots . I purchased my usual Arizona Sandal size a Eu 38 ( have a very high arch ) did wonder if I should size up with having a Sheepskin lining in the Boots not needed perfect fit . Delighted with my experience with Birkenstock would order from them again. .

Have given 3 stars. Might come back and remove some of them if I don't receive my refund soon.Similar problem to others. The delivery estimate given is way out because it turns out that the shoes are despatched from Germany, not the UK. In fact it was 3 to 5 days before they were even despatched. By the time the shoes arrived I wasn't at home any more.Also had problem with the size. I normally take a size 5 regular width in the classic footbed but the footbed on these (Gary) is different with less shaping so there is no ridge for my toes to come up against. Also the toe box is long and deep and they were just too big unfortunately. I emailed Customer Services for advice and received a response explaining the returns process. I would really like to try another size but the cost of postage and length of time it takes for returns to be processed followed by further lengthy delivery makes it an unattractive prospect. It would be good to be able to try then buy in a shop but that appears only to be possible for those who can access London easily. Other retailers only seem to be interested in sandals.As for the return, 11 days after I know it was received in their UK centre I still don't have my refund. It says not to contact them until 8 days after receiving the return confirmation email. They now have a chaser email from me and will receive further daily messages until the money is on its way.

It seems that people really struggled with the client service. I personally found it very responsible and helpful (Luxembourg one) although they made the big mistake of changing my delivery address to a weird non existing one which considerably delayed the reception of my order by UPS.

A little delayed in delivery but one phonecall to them and they assured me my shoes was on the way just delayed due to the jubilee, they arrived today and I am more than happy with my shoes.Sometimes people do get abit delayed but the service I received was second to none.Thank you again.

Birkenstock.com has the best selection of sizes for Birkenstocks because they are the "official" online store for Birkenstocks in the USA. They deliver quickly, but not silly fast like Zappos. Most Birkenstocks come in a narrow width preferred by most women and a regular width preferred by most men. Birkenstocks.com stocks both widths, but Zappos and Nordstroms often offer only the narrow width in women's sizes and only the regular width in men's sizes. Be VERY careful if you use Google to reach Birkenstock.com, as Google may send you to copycat websites that look very similar, but are actually fake websites that sell shoddy fake Birkenstocks made in China. When you reach the website, verify it IS "Birkenstock.com". One clue you are at the OFFICIAL website: it almost never offer even a penny discount from list price unless it is a discontinued model. Deep discounts offered on lots of models is the first clue you are on a fake website selling Chinese fakes.

I ordered a pair of shoes and received confirmation by email the same day from Birkenstock.com of my order. When I had not received any news5 working days later, I called the number on the email (+44 2078621725) to check the status of my order. After waiting just under 30 minutes to speak to someone, it turns out they have no record of my order despite sending me a confirmation. He advised that I should check if payment had been taken and could do no more. He was unapologetic and implied that ordering from a phone or tablet could be the issue (I have never had issues on other websites).Very disappointing service from such a well known company and not what I expect. Will be taking my business elsewhere and would strongly recommend that you don’t use this website.

I recently ordered several pairs from the Birkenstock website and having read the reviews here was concerned about having to make a return. I emailed their customer services in advance to sending back the shoes, as advised in their returns policy, and was told to send them back using the pre-paid returns label. All went smoothly, got my refund within about a week. My experience so far has been entirely positive, shipping does take a bit longer than expected but otherwise no issues whatsoever

I have ordered twice from Birkenstock official website so far and have not been disappointed by the service or quality of the footwear. Reasonable delivery time and they sent the right size unlike other retailers of their brand.

When I read the reviews on here for Birkenstock, I was filling up with dread because I’d just placed an order online and direct for a pair of Arizona sandals to replace the ones I had worn out. But I am pleased to say, in fact very pleased and relieved to say that, I received my parcel today via Parcelforce. I placed the order on 29/03 and bearing in mind it was Easter bank holiday in the UK, my order came within 7 days. During that time, I was able to track the status of my parcel and was emailed when it was out for delivery. My sandals were delivered in perfect condition and I am really pleased with them (hopefully I won’t need another pair for the next couple of years). I can’t comment on the after sale customer service because I don’t need to return for a refund nor have a problem but after reading the bad reviews, it has put me off ordering online direct again, I would rather go to the Birkenstock stores in London or to local a store that sells Birkenstocks but at the moment that isn’t possible due to lockdown.

I returned a pair of sandals (€ 64.95, order number 29047634) on 15/6, delivering it to a post office with the labels provided by the same seller, following the instructions given, within the established terms, in original packaging and with the product never used . The item has been delivered since many days now, but I have not yet received the refund. The communication via e-mail to the address provided by the seller is almost non-existent, I do not receive any answer. In conclusion, more than a month has passed since the return and no money have been refund, I would never have expected such poor customer service from such a recognized brand and above all from a German company, which normally boasts precision and certainly a consolidated reputation. I strongly recommend that you avoid making purchases on their website and will try to get a refund even through legal action, if necessary. I will be happy to change my opinion if this problem would be resolved quickly. MauroUpdate :Refund received! Long waiting but ok